Cancellation & Refund
Cash, all major Credit/Debit Cards, Bank Transfer are all acceptable methods of payment. All goods remain the property of the Company until paid for in full. Monies that remains outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing base rate on the outstanding balance until such time as the balance is paid in full and final settlement.
We reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.
If you need to cancel an order immediately (prior to it being shipped) please call us at 011-40541021 or mail us at firstname.lastname@example.org with your order id, order amount, product name.
You can conveniently seek a replacement or refund if you've received an item in a 'Damaged', 'Defective' or 'Not as Described' state without ever having to call Customer Service. It's simple, just mail a return request on email@example.com. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.